Questions about our handcrafted products?
Hi there and thanks for inquiring about our handcrafted products - just let us know if you have any general questions by filling out the form below and we will get back to you shortly - typically within a few hours during our regular business hours. You can also reach out by calling us at 866-796-2324. Our workshop hours are Monday - Friday / 9am - 5 pm EST.
See below for some common FAQs - or see these pages for more specific product inquiries...
We look forward to building you a beautiful handcrafted board!
How long does it take to receive my board?
Our typical turnaround time is about 2 weeks plus transit time - custom boards or orders with large quantities may take longer. If you need your board shipped sooner, just let us know what you are looking for and when you need it using the form above - we will do our best to accommodate all requests. All orders ship by Fedex Ground and tracking information is sent to you when your order ships from our workshop in CT.
How do you measure your boards?
All our boards are measured from the outside of the frame. So the frame width is included in the overall size.
How do I order a custom sized board?
You can request a custom board by starting on this page. You can also call us at 866-796-2324 - our business hours are 9 - 4 EST / M - F. We are here to help you create the perfect board for your space.
Can i order samples of frame and/or fabric swatches?
Of course! - we recommend getting samples if you are deciding between different frames or fabrics - just use the form above or click on any of these pages and use the contact form at the bottom of each page -
Don't forget to add your mailing address! All samples are mailed thru the USPS at no cost.
Can i choose a different frame width or fabric pairing than what is shown on the product pages?
Of course - as all our boards are built from scratch, we can use any fabric with any frame or use a different width frame on your board than what is shown on the product pages. You can add this note to your order after you check out or use the form above to inquire before you place your order.
How do I hang my/install my board?
We include our super easy to use hanging system with every board we ship. See this page for more detail on our hanging system.
How thick is the cork on your cork boards?
What is behind the fabric on your Bulletin Boards and Pin Boards?
Are your chalkboards and white boards magnetic?
Yes, we only build our Chalkboards and White Boards with a premium magnetic porcelain material. This is the highest quality surface available and will provide a lifetime of use with proper care. We also include our button magnets - so you can stick photos, invitations and artwork right to the chalkboard or dry erase surface.