We take great pride in 100% customer satisfaction. If for any reason you are not happy with your board, you can return it for a full refund or an exchange within 30 days of receiving. Please keep in mind that all our boards are handcrafted one at a time - just for you, so if you are not sure of the frame style or fabric color, we suggest getting a sample before you purchase. We can mail small cuts of frame and/or fabric at no charge.
If your board has arrived damaged, we will send Fedex to pick up and we will pay for the shipping back to us and get a new board shipped at no cost to you. Just email us or call 866-796-2324 to arrange the details.
We look forward to building you something beautiful!